by Roy D | Jun 17, 2019 | Documentation |
Information Security Policies are a big part of a comprehensive cybersecurity program. This blog has its share security policy content as this is something I was heavily involved with 4 years ago. But this topic is so important to review, especially if you are just...
by Roy D | Jan 7, 2016 | Documentation |
It's always good to keep your door open to constructive criticism when creating documents or anything else for that matter. Sometimes you get amazing feedback and sometimes you just get noise. I'm sure you've experienced both ends of the feedback spectrum. In the...
by Roy D | Nov 19, 2015 | Documentation |
If your organization doesn't have a set of software standards, ask yourself or your IT Managers the following questions to begin documenting: What software is mandatory (business critical or daily driver)? What software is required for a particular job or business...
by Roy D | Nov 12, 2015 | Documentation |
There's a trend in bringing in outside personnel to assist with documentation efforts. IT departments know they lack proper documentation and lack the time to concentrate efforts on documenting their systems. So it's understandable to want to hire specialists who...
by Roy D | Oct 28, 2015 | Documentation |
We kicked off the exploring series by taking a look at policies. We started with recognizing policies as a major type of documentation. We moved into the importance of having policies. Then we took a look at how a policy is created and effected. In order to wrap up...
by Roy D | Oct 22, 2015 | Documentation |
We've reviewed policies as a major type of documentation and why having policies are very important. Now, let's jump into a brief overview of how a policy is created and effected. The IT policy creation process is as follows:...
by Roy D | Oct 15, 2015 | Documentation |
In last week's post, Exploring 3 Different Types of IT Documentation, we briefly touched on policies as one of the three common types of documentation. Policies are very important as they portray an organization's stance at a high level. As a quick review, consider...
by Roy D | Oct 7, 2015 | Documentation |
Although there are clear boundaries of document types in theory, what a type of document actually is and should be can vary depending on who you talk to. There are some people who add procedures in with policies and add standards to procedures. These types of people...
by Roy D | Dec 19, 2014 | Documentation |
As IT progresses more into service management, it's good to raise a little above the operation piece of IT and get into the organization piece. Historically IT professionals balked at “time wasting” stuff like this but I'm happy to improve knowledgebase...
