Tactful Tech (tactfultech.net), previously Roy Can Fix IT (roycanfixit.com), was a fun project to showcase some of the stuff I saw in IT. Before this project was geared to helping people become tech savvy, it was used as a digital portfolio to snag work as an IT pro. This project, Tactful Tech, is now part of Best of Roy.

Tactful Tech Home Page

Was Tactful Tech Successful?

If you're anything like me, you're probably wondering if this project was successful. Besides learning some great stuff, this project did in fact fulfill its original purpose.

In the early stages of Roy Can Fix IT (prior to merging with Tactful Tech), the entire goal was to serve as a visual representation of what I know. This was to get work and serve as a great reference in job interviews. This took place in late 2000's to the early 2010's.

IT is very “what you know” and doesn't offer a great path for potential, or at least it hasn't for me. I've had far too many people be so dismissive of my experience and accomplishments just because I wasn't knowledgeable in everything or at least a skill that is in demand that I don't yet have, but could easily learn on the job.

Roy Can Fix IT successfully showcased my experience and laid out a better representation of transferable skills. People remembered me and my website. I didn't realize it at the time, but I basically created my own brand.

So That's Roy Can Fix IT, But What About Tactful Tech?

Tactful Tech was basically a rebrand with additional content. This took place in the early 2010's. It was geared towards helping people learn basic tech skills (to help lower business costs and helpdesk queues) and entry level IT folks to learn their craft quickly. It started with Roy Can Fix IT content and went on from there.

This part of the project was fun but didn't yield as much results as before. Roy Can Fix IT served its purpose and when I started to move into a specialized path (Update 12/14: I got a cybersecurity role!), I moved on.

Tactful Tech wasn't nearly as successful, but it did get up to 200 unique visitors a month. Not too bad for ONLY word of mouth and organic search results. No advertising and no SEO optimization whatsoever.

What I Learned With This Project

  • Better interviewing skills
  • Positioning and branding
  • Better documentation skills (It turns out regular IT documentation makes for a boring website!)
  • CSS tricks
Tactful Tech Icon Menu
  • HTML
  • Bootstrap (amazing open source front end system)
  • PHP scripting
  • Custom WordPress code, plugins, child themes
  • Divi Theme (migrated to Divi – also used builder and custom styling)

So What Now?

I merged this content with my main site, Best of Roy so I don't have to manage a separate website. I created a special landing page to help commemorate this great project. It's not much to look at yet, but I'll fix it up in the future.

Update: the new design is done!

You can get to this special landing page by going to bestofroy.com/tactful-tech.

What About the Old Domains?

Tactfultech.net now redirects to bestofroy.com/tactful-tech.

Roycanfixit.com now redirects to bestofroy.com/about.

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