Becoming a Problem Solving Tech
Tactful Tech is the project that helps you learn IT skills. You really should learn about the stuff you use everyday. Save time, make yourself feel awesome, and learn something new by becoming tech savvy. This is especially important if you offer tech support!
Some of What You Need to Know
Laptop and Desktop Repair
Sometimes good tech goes bad. You need to know how to diagnose issues and work with manufacturers and their RMA process.
This category includes viruses, spyware, adware, and more. Sometimes users accidentally install this garbage. Most of the time it's on purpose because they choose shady applications.
Data Recovery and Backup Plan
You can't always recover deleted data but you can try. Most of the time stuff goes out and data isn't recoverable. Make sure to stress the importance of backups.
You'll most likely be supporting wireless connectivity but it also helps to understand how to terminate ends if you have to run cable. Cable management a plus.
Mobile Device Support
Email and wireless will be huge here. There will be general application support but the big issue now is EMM (MDM) usage and support.
This category encompasses so many things. You'll run into this with basic support to accounts, antivirus, filters, system availability, VPNs, and more!
There's so Much to be Excited About
You don't have to be a tech for the rest of your life. IT and even cybersecurity are such broad fields.
There are many pivot points and so much stuff to manage!
If you don't have a clear path or even have a tech job yet, volunteer or freelance! I did this as side husles and even in gaps in employement.
Tactful Tech Articles
This Mac Airport Express Wireless Router setup guide is for OS X 10.6. In 10.7, Airport has been renamed to Wifi. 1. Plug in Airport Router to wall. 2. Open Airport Setup Utility which comes installed on all Mac computers. 3. If you are using a Windows machine to set...
I used to love ASCII art when I was young. I still do but I don't actively look for it as much as I used to. Take a peak at some of the art below and relive your early days when you were trolling on AOL Instant Messenger. One Line ASCII Art __̴ı̴̴̡̡̡ ̡͌l̡̡̡ ̡͌l̡*̡̡...
I couldn't help feeling nostalgic after my last post on the Abridged History of Windows. So, let's take a look at 26 things that show personal computing has come a long way! Do you remember: Hardware Has Come A Long Way Booting from a floppy disc Knowing how to wire...
Another year, another post. This particular segment focuses on end user Windows operating systems, specifically on an abridged Windows history. I may do a post on Windows server history, but I don't really have plans to do so. Here's a trip down memory lane for some...
Catch up with the times and learn to efficiently use Google to find things quickly! You don't have to cram a series of single words and hope to get lucky. You can narrow your search results by quite a bit using the search operators below. The best part is, you can...
Many newer applications offer a "Save Documents As PDFs" option embedded in them already, such as Open Office or Google Docs. However, there may be other applications you're using that do not have a PDF feature available. Here are some workarounds to get you started:...
Discover Your Favorite Tasks
Even though techs are deemed generalists, you can still find stuff to specialize in. You'll naturally gravitate to things anyway.
My favorite aspect was working with hardware – desktops, laptops, servers, and network devices. I love tech and could tinker with the hardware all day.
You Still Have Other Obligations
Unfortunately you can't spend all your time doing what you love. You still have to meet the needs of the department and overall business.
Learn to become a people person if you aren't becoming one already. This is the biggest lesson in being a Tactful Tech. Learn to talk to anyone and learn to love people! Don't get too swept up by tech or coding.
Invest in Yourself
Education doesn't stop after college and experience isn't the only thing that matters out there.
You're not done when you get that course certificate though. Prove you're ready to use your new knowledge and put yourself out there.
What Employers Are Looking For
Potential Tactful Tech Topic Sources
It's quite a challenge coming up with everything you'll see in IT. Listed below are some of the things I could think of that I've gone through as a tech. At some point I'll most likely write about these topics.