Becoming a Problem Solving Tech
Tactful Tech is the project that helps you learn IT skills. You really should learn about the stuff you use everyday. Save time, make yourself feel awesome, and learn something new by becoming tech savvy. This is especially important if you offer tech support!
Some of What You Need to Know
Laptop and Desktop Repair
Sometimes good tech goes bad. You need to know how to diagnose issues and work with manufacturers and their RMA process.
This category includes viruses, spyware, adware, and more. Sometimes users accidentally install this garbage. Most of the time it's on purpose because they choose shady applications.
Data Recovery and Backup Plan
You can't always recover deleted data but you can try. Most of the time stuff goes out and data isn't recoverable. Make sure to stress the importance of backups.
You'll most likely be supporting wireless connectivity but it also helps to understand how to terminate ends if you have to run cable. Cable management a plus.
Mobile Device Support
Email and wireless will be huge here. There will be general application support but the big issue now is EMM (MDM) usage and support.
This category encompasses so many things. You'll run into this with basic support to accounts, antivirus, filters, system availability, VPNs, and more!
There's so Much to be Excited About
You don't have to be a tech for the rest of your life. IT and even cybersecurity are such broad fields.
There are many pivot points and so much stuff to manage!
If you don't have a clear path or even have a tech job yet, volunteer or freelance! I did this as side husles and even in gaps in employement.
Tactful Tech Articles
When you're looking to disable language bar you configure it to not run on startup or you attempt to close the bar. The problem is the pesky thing always seems to come back. Try this: Click Start > Run Type: regsvr32.exe /u msutb.dll and hit enter If you ever want...
The Windows XP backup utility gives a built in way of create an automatic backup plan. Just a few settings and you're ready to roll. Without further ado, here's how to use the Windows XP backup wizard should you choose to do so: 1. Click the Start button 2. Mouse over...
Whether you're having issues upgrading Windows 8 to 8.1 or you need an easier way to upgrade multiple machines, you should do a clean install. However, it isn't exactly clear on how to download a Windows 8.1 ISO to be able to do this, without doing the stream install...
How to manually do a Windows winsock reset through the command prompt: Open the command prompt Type netsh winsock reset and hit 'enter' Type netsh int ip reset log.txt and hit 'enter These commands reset TCP/IP and Windows Socket. What is a Winsock and Do I Wear Them?...
When you have difficulty connecting to a wireless network from a Windows laptop, try these Windows wireless troubleshooting tips. These tips should also work on a windows tablet. Make sure the physical switch (or key combination) is activated. Otherwise try: Disable...
I'm always hesitant to spend too much time on a computer when I'm engaging in Windows virus troubleshooting. The better practice is to wipe your hard drive and reload your OS if your machine exhibits symptoms of a virus. However, If you wish to tackle the virus or...
Discover Your Favorite Tasks
Even though techs are deemed generalists, you can still find stuff to specialize in. You'll naturally gravitate to things anyway.
My favorite aspect was working with hardware – desktops, laptops, servers, and network devices. I love tech and could tinker with the hardware all day.
You Still Have Other Obligations
Unfortunately you can't spend all your time doing what you love. You still have to meet the needs of the department and overall business.
Learn to become a people person if you aren't becoming one already. This is the biggest lesson in being a Tactful Tech. Learn to talk to anyone and learn to love people! Don't get too swept up by tech or coding.
Invest in Yourself
Education doesn't stop after college and experience isn't the only thing that matters out there.
You're not done when you get that course certificate though. Prove you're ready to use your new knowledge and put yourself out there.
What Employers Are Looking For
Potential Tactful Tech Topic Sources
It's quite a challenge coming up with everything you'll see in IT. Listed below are some of the things I could think of that I've gone through as a tech. At some point I'll most likely write about these topics.