by Roy Davis | Aug 6, 2013 | Professionalism |
Unless someone specifically pays for support, I usually don't actively support a PC I've built after a few months (a year at the most). This is especially true of a client's PC doesn't boot after 2 years. I had a client call me today to look at her PC because it...
by Roy Davis | May 30, 2013 | Professionalism |
A caller uses a computer for 20 years and somehow didn't catch something pretty simple. I received a call at one point from a lady who said her screen wasn't working. After a few diagnostic questions I learned the monitor was turned on but not displaying the output...